We’re spending the majority of our time on digital devices; now more than ever. And, as we look to the future, we’ll all need to be aware of where we spend our digital attention.
If a work community doesn’t have ease of access with their current platform, they’ll migrate to another.
Becky Scott, Senior Manager of Technical Community at Jumpcloud, is here to build a community for IT professionals with the right series of tools to keep everyone on-board.
Becky joins us for this episode to discuss:
- The importance of community to businesses
- Becky’s reason for starting a community
- How we spend our digital attention & convincing people to use different channels
- Overcoming resistance & expectations when building a community
- Actionable advice for the audience
To hear more interviews like this one, subscribe to Titans of Customer Engagement on Audible, Spotify, or your preferred podcast platform.
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