Titans of Customer Engagement
Titans of Customer Engagement

Episode 26 · 2 weeks ago

Your Brand on TikTok: Learning to be Authentically Vulnerable


Welcome back to Titans of Customer Engagement, A Customer Experience Podcast by Khoros.

We are very excited to be joined by Khoros Senior Strategist, Brittany Harris. And if there is one thing we learned today, it’s that TikTok is NOT just for Gen Z, it is for everyone!

Brands can benefit from being on TikTok but must remember that it is not like other channels. It requires a new way of thinking and listening to understand what kind of content to post. While it's easy to fall victim to misunderstanding youth culture, TikTok has the data to back up its popularity with all ages.

Here’s a sneak peek into the discussion

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